Privacy Policy

Last updated: May 28, 2026

La Ventura operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). La Ventura is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

We collect basic information to process and deliver your orders. This may include your name, email, phone number, shipping and billing address, and payment details.

We also collect information about how you interact with our website, such as browsing activity, device information, and purchase history.

This information is used to fulfill orders, improve your experience, and provide customer support.

We do not sell personal information for monetary compensation.

How We Use Your Information

We use your information to process orders, handle payments, and deliver your products.

We also use it to improve our website, personalize your experience, and provide customer support.

Users may voluntarily subscribe to receive recurring automated marketing text messages from La Ventura regarding product releases, promotions, brand announcements, and store updates.

Consent to receive SMS marketing messages is not required to purchase products, access the website, create an account, complete a transaction, or receive any goods or services from La Ventura.

Users may opt in through designated SMS signup forms. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP and may reply HELP for assistance.

Users may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email.

Your information is also used to protect against fraud, prevent unauthorized transactions, and ensure a secure shopping experience.

We may use or share information if required by law.

 

SMS Marketing Communications

LA VENTURA may offer users the opportunity to voluntarily subscribe to recurring automated marketing text messages regarding product releases, promotions, brand announcements, and store updates.

SMS consent is collected separately from any purchase, account registration, password entry, website access, or other transaction.

Consent to receive SMS marketing messages is not a condition of purchase and is not required to obtain any goods or services.

Message frequency varies. Message and data rates may apply.

Users may opt out at any time by replying STOP and may obtain assistance by replying HELP.

 

SMS MARKETING PROGRAM

By opting in to La Ventura's SMS marketing program, you agree to receive recurring automated marketing text messages from La Ventura at the mobile number you provide. These messages may include product releases, promotions, brand announcements, and store updates.

- Message frequency varies.
- Message and data rates may apply depending on your mobile carrier and plan.
- Consent to receive SMS messages is not required to purchase products or receive any services from La Ventura.
- You may opt out at any time by replying STOP. You will receive a single confirmation message and no further texts will be sent.
- For help, reply HELP or contact us at contactus@laventura.us.
- La Ventura is not responsible for charges from your mobile carrier related to SMS messages.
- We reserve the right to modify or discontinue the SMS program at any time.

How We Share Your Information

At LA VENTURA, we value transparency and respect your privacy. We only share your information when necessary to operate our business, provide our services, and improve your experience with our brand. We do not sell personal information for monetary compensation. However, certain data sharing related to analytics, advertising, or marketing may be considered ‘sharing’ under applicable privacy laws.

We do not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes

Your information may be shared with:

  • Service Providers: Trusted partners that assist with payment processing, shipping, order fulfillment, customer support, website hosting, and operational services.
  • Shopify Platform: Our store is powered by Shopify, which securely processes payments and supports the functionality of our online store. You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy
  • Marketing & Analytics Services: We may use marketing, analytics, and advertising tools to understand website activity, improve customer experience, and display relevant content, promotions, or advertisements.
  • Delivery & Payment Partners: Certain information such as your name, shipping address, email, and payment details may be shared with delivery companies and payment providers in order to complete and deliver your orders.
  • Fraud Prevention & Security: Information may be shared with fraud prevention services, credit reference agencies, or law enforcement when necessary to detect unauthorized activity, protect customers, and maintain the security of our business.
  • Legal Requirements: We may disclose information if required by law, regulation, court order, or legal process.

All third-party partners and providers are required to handle your information securely and only use it for the services they provide on our behalf.

If you choose to receive marketing emails or SMS messages from LA VENTURA, participation is completely voluntary and is not required to make a purchase, access the website, create an account, or receive services.

You may unsubscribe from SMS messages at any time by replying STOP. You may unsubscribe from marketing emails by using the unsubscribe link contained in the email.

For assistance, contact:

contactus@laventura.us

Minors

The site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age required by applicable law in their jurisdiction. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Relationship With Shopify 

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Information About Your Device and Website Usage

When you visit or interact with the LA VENTURA website, certain technical information may automatically be collected to help improve performance, security, and your overall shopping experience.

This information may include your IP address, browser type, device type, operating system, pages viewed, and general website activity.

We use this information to:

  • Provide personalized website settings such as language, currency, and product availability
  • Improve website functionality, speed, and user experience
  • Analyze website traffic and customer interactions through analytics tools
  • Detect, prevent, and investigate fraud, unauthorized activity, abuse, or security threats
  • Protect both our customers and LA VENTURA from misuse or harmful activity

This data helps us operate our website efficiently and securely while providing a better experience for our community.

How Long We Keep Your Information 

LA VENTURA only retains your personal information for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and protect our business.

You may request that we delete your personal information at any time by contacting us at:

contactus@laventura.us

In certain situations, we may retain limited information even after your account is closed or no longer active. This may include circumstances involving:

  • Fraud prevention and security investigations
  • Enforcement of our Terms & Conditions
  • Resolving disputes or chargebacks
  • Legal, tax, regulatory, or compliance requirements

Any retained information will continue to be handled securely and only for legitimate business or legal purposes.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Cookies & Tracking Technologies

LA VENTURA and our partners may use cookies, pixels, tags, and similar technologies to improve website functionality, analyze traffic, personalize content, and support advertising and marketing efforts.

These technologies may collect information about your device, browser, website activity, and interactions with our Services.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

About Our Business

LA VENTURA is a clothing and lifestyle brand that designs, markets, and sells streetwear-inspired apparel and accessories. Our products may include hoodies, t-shirts, tracksuits, shorts, jeans, hats, and other fashion-related merchandise. We operate through our website and social media channels to provide customers with information about our products, promotions, and future releases.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contactus@laventura.us